Contact Us
At Prime Damascus, your satisfaction is our top priority. Whether you have questions about our handcrafted products, need assistance with your order, or just want to share feedback, we’re here to help. Let’s connect!
Drop us an email at support@primedamascus.com for quick assistance. We aim to respond to all queries within 24–48 hours.
Prefer to talk? Give us a call at +1 (123) 456-7890 during our business hours:
Monday to Friday: 9 AM – 5 PM (PST)
If you're in the neighborhood, stop by our workshop!
Prime Damascus HQ
123 Artisan Lane, Los Angeles, CA, USA
FREQUENTLY ASKED QUESTIONS
Once your order is shipped, you'll receive an email with a tracking number. Use it to track your order directly through our shipping partner's website.
Yes! We ship our handmade Damascus products worldwide. Shipping costs and delivery times will be calculated during checkout.
You can cancel or change your order within 24 hours of placing it. Contact us at support@primedamascus.com to request modifications.
Yes! We welcome wholesale inquiries. If you’re interested, please visit our Wholesale Page for more information or email us directly.
We’re sorry for the inconvenience. Please email us at support@primedamascus.com with photos of the damaged product, and we’ll work to resolve it quickly.
CONTACT US FOR ANY QUESTIONS
If you’d prefer, you can reach us directly through our website. Fill out the form below with your details, and we’ll get back to you as soon as possible.
We’re Here to Help
Whether you’re a passionate collector, a professional chef, or someone looking for the perfect gift, our team is ready to assist you. Don’t hesitate to reach out—your perfect Damascus product is just a click away!
Follow Us on Social Media
Stay updated with our latest designs, exclusive offers, and behind-the-scenes looks.
Facebook: @PrimeDamascus
Instagram: @PrimeDamascus
Twitter: @PrimeDamascus
